FULL TIME | MIN 3 YEARS EXP | GOOD COMMUNICATION SKILLS
Job description
Job Description
Designation: Manager Medical Coding Operations Location: Navi Mumbai Department: Medical Coding Operations
Role Overview
We are seeking a dynamic and results-driven Manager Medical Coding Operations to lead our coding teams, drive operational excellence, and manage client relationships. The role requires a strong leader who can ensure compliance, maintain high-quality delivery, and build a culture of performance and growth.
Key Responsibilities
Business Growth & Client Management
Grow and expand business from existing clients; identify opportunities for new clients and service lines.
Understand and deliver on client requirements, ensuring customer satisfaction and delight.
Act as the primary liaison between clients and operations teams, ensuring clear and timely communication.
Be flexible and responsive to client needs, consistently delivering against SLAs.
Operational Excellence
Drive process improvements to achieve operational excellence.
Monitor KPIs, variance reports, and highlight issues proactively to clients.